Privacy Policy

01 Information We Collect

We may collect the following types of personal information:

• Contact Information: Name, email address, phone number, and company name provided via our contact or inquiry forms.
• Usage Data: IP address, browser type, pages visited, time spent on pages, and referring URLs collected automatically through cookies and analytics tools.
• Business Information: Details about your business needs or product inquiries submitted to us.
• Communication Records: Correspondence you send us via email or contact forms.

02 How We Use Your Information

The information we collect is used solely for legitimate business purposes, including:

• Responding to your inquiries, quotation requests, and customer service needs.
• Sending product updates, newsletters, and promotional material (only with your consent).
• Improving our website functionality and user experience.
• Complying with legal obligations and resolving disputes.
• Analysing website traffic and usage patterns to enhance our services.

03 Cookies & Tracking Technologies

Our website uses cookies — small text files stored on your device — to enhance your browsing experience. These may include:

• Essential Cookies: Necessary for the website to function properly.
• Analytics Cookies: Help us understand how visitors interact with our site (e.g. Google Analytics).
• Preference Cookies: Remember your settings and preferences for future visits.

You may disable cookies through your browser settings; however, some features of the website may not function correctly as a result.

04 Data Sharing & Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your data only in the following circumstances:

• Service Providers: Trusted partners who assist us in operating the website or conducting business (subject to confidentiality agreements).
• Legal Requirements: When required by law, court order, or governmental authority.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred to the succeeding entity.

05 Data Security

We implement industry-standard security measures — including SSL encryption, secure servers, and access controls — to protect your personal information from unauthorised access, alteration, disclosure, or destruction. However, no method of data transmission over the internet is 100% secure, and we cannot guarantee absolute security.

06 Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. When data is no longer required, it is securely deleted or anonymised.

07 Your Rights

You have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request correction of inaccurate or incomplete data.
• Deletion: Request deletion of your data, subject to legal retention obligations.
• Objection: Object to processing of your data for marketing purposes.
• Withdrawal of Consent: Withdraw consent at any time where processing is based on consent.

To exercise any of these rights, please contact us at info@jpbchemicals.com.

08 Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any external websites you visit.

09 Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with a revised effective date. We encourage you to review this policy periodically to stay informed about how we protect your information.

10 Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please reach out to us: